ESI-UK Continued Professional Development (CPD)

ESI-UK Continued Professional Development (CPD) membership is a unique approach to ongoing CPD.

Membership provides access to over 100+ eLearning courses at your fingertips for just £9.99 per month*. Upon successful completion of each course, users will receive a digital certificate supporting the relevant duration of CPD.

​​​To begin using the ESI-UK CPD programme, simply click the enrol button below to register and start learning immediately:

Click here to enrol

*minimum 12-month contract, thereafter a rolling monthly agreement.

Courses included in our CPD membership...

Click to expand each topic area to find out more about the courses available.

Business ethics

• Introduction to business ethics
• Employee ethics
• Leadership ethics

Career Management

• ​Assessing your strengths and skills
• Driving your career
• Finding a new job
• Mentoring in the workplace
• Networking
• New professional
• Overcoming challenges
• Professional etiquette
• Working relationship

Change management

• Introduction to change management
  
• Change management models
  
• The change management process
  
• Communicating change
  
• Leading through change
  
• Managing change in times of crisis

Communication

• ​Introduction to communication
  
• Managing difficult situations
  
• Empathy
  
• Meetings
  
• Negotiation and persuasion
  
• Presentations
  
• Verbal communication
  
• Writing well
  
• Inclusive communication

Compliance

• Workplace violence
  
• Principles of fire safety
  
• Equality, Diversity & Inclusion​

Critical thinking

• Introduction to critical thinking
• Critical thinking and information literacy
• Critical thinking in the workplace​

Customer service

• Introduction to customer service
• Customer service communication
• Cultural sensitivity in customer service
• Difficult situations
• Customer communication channels
• Customer service skills​

Health and wellness

• ​Dealing with difficult emotions or life events
• Mental health awareness in the workplace

Human resources

• Introduction to human resources
  
• Interviewing
  
• Talent management
  
• Unconscious bias
  
• Workplace well-being

Leadership

• ​Introduction to leadership
  
• Crisis management
  
• Emotional intelligence
  
• Leadership styles

Marketing

• ​Introduction to marketing
  
• Brand identity and strategy
  
• Content marketing
  
• Customer and market research
  
• Email marketing
  
• Market analytics
  
• Paid advertising
  
• Product marketing
  
• Search engine optimization
  
• Social media marketing
  
• Website marketing

Problem-solving

• Introduction to problem-solving
  
• Steps to problem-solving
  
• Problem-solving in the workplace
  
• Advanced problem-solving​

Project management

• ​Introduction to project management
• Change management
• Communication supporting project management
• Project management frameworks
• Project improvement
• Project scheduling
• Project reporting
• Project scope management

Resilience

• ​Introduction to resilience
  
• Building career resilience
  
• Emotional and physical resilience
  
• Leadership and resilience
  
• Thriving through challenges

Sales

• ​Introduction to sales
  
• Closing the deal
  
• Handling objections
  
• Sales leadership and management
  
• Presenting your solution
  
• Sales prospecting
  
• Sales psychology
  
• Building relationships in sales

Security Awareness

• ​Introduction to security awareness
  
• How to protect your data
  
• Social engineering

Stress management

• Introduction to stress management
  
• Stress and work performance
  
• Strategies to relieve stress

Team management

• ​Introduction to team management
  
• Delegating tasks
  
• Developing your team
  
• Letting an employee go
  
• Managing remote teams
  
• Motivating your team
  
• New manager
  
• Performance management
  
• Resolving conflict
  
• Team culture
  
• Team dynamics

Time management

• ​Introduction to time management
  
• Time management
  
• Prioritisation
  
• Scheduling
  
• Overcoming challenges
  
• Concentration
  
• Goals setting

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Nationally recognised certification for each course

12 month subscription
​

100's of courses at your fingertips

Courses included within ESI-UK CPD

• Change management
• Communication skills
• Critical thinking
• Customer service skills

• Health & wellbeing
• Leadership skills
• Marketing
• Problem-solving

• Project management
• Sales
• Security awareness
• Team management

What's included?

Included in the ESI-UK CPD membership:

• Access to over 100+ eLearning courses
• Engaging and interactive eLearning content
• Recorded recognised CPD
• Course assessment
• Digital certificate